RupeeMail has no tolerance for the sending
of spam and unsolicited mail, and we prohibit the use of third-party,
purchased, rented, or harvested mailing lists. Any customer (advertiser)
found using RupeeMail to send such mail is banned from the use of
our service.
If you’ve received unsolicited mail from one of our users,
please notify us immediately at .
Every complaint is investigated, and you will receive a response
from our abuse team detailing the action we’re taking to deal
with the issue.
RupeeMail takes several steps to keep abuse to a minimum. Among
other things, we:
- Interview new clients about both the origins of their mailing
lists and their marketing practices. Clients/Advertisers who do
not meet our standards are not allowed to use the RupeeMail service.
- Read most emails before they can go out the door. Email sent
through our system goes to a staging area where it is looked over
by a member of the RupeeMail staff. If we have any concerns, the
mailing is stopped and we contact the client.
- Immediately open an investigation if a client receives an abuse
complaint to our abuse address or through one of the feedback
loops we maintain with many Internet and Email Service Providers.
If you suspect a client/advertiser of abusing our service (or have
any questions regarding our policies), please do not hesitate to
contact us at .
As noted above, all complaints are investigated, and you will receive
a response detailing the action we’re taking to deal with
the issue.
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